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25
Online Ticketing Helpdesk – Support Request Procedures
Posted by Customer Care on 25 September 2019 06:27 PM

Dear Valued Clients,

As part of our efforts to expedite the process of addressing your technical support requests, we request your authorized representative to log in using our online ticketing helpdesk starting today. This will also allow you to track your request status online more conveniently.

To register, please follow the following steps below:

1. Go to https://helpdesk.webfocus.ph/index.php?/Base/UserRegistration/Register
2. Enter your full name, email address, desired password, and the captcha to register.
3. To activate your account, go to the inbox of the registered email address and click the activation link.
4. Log in and submit your support request to https://helpdesk.webfocus.ph
5. Once you submit your ticket, you will receive an email that confirms we have received your message.

We appreciate your utmost cooperation as we continuously find ways to serve you better.

Should you have any questions, please feel free to contact us.


Thank you very much!
Cheers,
Customer Care Team
WebFocus Solutions, Inc.


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