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Jun
10

Dear Valued Clients,

We would like to inform you that June 12, 2019 (Wednesday) has been declared as a Regular Holiday in the Philippines in observance of the Independence Day.

In accordance to this decree, we will not have business operations on the said date. Our on-call technical support will still be available on this day to ensure that your urgent concerns or queries will be attended. Normal business operations will resume on Thursday, June 13, 2019.

If you have any questions, you may email us at support@webfocus.ph or create a ticket using https://helpdesk.webfocus.ph. You may also contact us through the following numbers:

Landline Numbers:
(02) 511-0528
(02) 709-8061
(02) 706-6144

Mobile Numbers:
Globe: +63(917) 569-7380
Smart: +63(908) 869-4069
Sun: +63(922) 330-8373

Helpdesk Ticketing
https://helpdesk.webfocus.ph/

Website
https://www.webfocus.ph/

For service-related concerns:
customercare@webfocus.ph
support@webfocus.ph

For inquiries and latest updates:
info@webfocus.ph
newsletter@webfocus.ph

For billing concerns:
billing@webfocus.ph


Thank you for your continuous patronage and enjoy the holiday.


Best regards,
Customer Support Team
WebFocus Solutions, Inc.


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Jun
4

Dear Valued Clients,

We would like to inform you that June 5, 2019 (Wednesday) has been declared as a Regular Holiday in the Philippines in observance of the Eid'l Fitr (Feast of Ramadhan).

In accordance to this decree, we will not have business operations on the said date. Our on-call technical support will still be available on this day to ensure that your urgent concerns or queries will be attended. Normal business operations will resume on Thursday, June 6, 2019.

If you have any questions, you may email us at support@webfocus.ph or create a ticket using https://helpdesk.webfocus.ph. You may also contact us through the following numbers:

Landline Numbers:
(02) 511-0528
(02) 709-8061
(02) 706-6144

Mobile Numbers:
Globe: +63(917) 569-7380
Smart: +63(908) 869-4069
Sun: +63(922) 330-8373

Helpdesk Ticketing
https://helpdesk.webfocus.ph/

Website
https://www.webfocus.ph/

For inquiries and latest updates:
info@webfocus.ph
newsletter@webfocus.ph

For billing concerns:
billing@webfocus.ph

For service-related concerns:
customercare@webfocus.ph
support@webfocus.ph


Thank you for your continuous patronage and enjoy the holiday.


Best regards,
Customer Support Team
WebFocus Solutions, Inc.


Read more »



May
10

Dear Valued Clients,

We would like to inform you that May 13, 2019 (Monday) has been declared as a Special Non-Working Holiday in the Philippines in observance of the National and Local Election Day.

In accordance to this decree, we will not have business operations on the said date. Our on-call technical support will still be available on this day to ensure that your urgent concerns or queries will be attended. Normal business operations will resume on Tuesday, May 14, 2019.

If you have any questions, you may email us at support@webfocus.ph or create a ticket using https://helpdesk.webfocus.ph. You may also contact us through the following numbers:

Trunk line: +63(02) 706-5796 |+63(02) 706 6144
PLDT Wireless: +63(2) 806-5201
GLOBE Mobile: +63(917) 569-7380
SMART Mobile: +63(908) 869-4069
SUN Mobile: +63(922) 330-8373

Thank you for your continuous patronage and enjoy the holiday.

Best regards,
Customer Support Team
WebFocus Solutions, Inc.


Read more »



May
2
WebFocus Advisory: Transition of Phone Lines to New Office
Posted by Customer Care on 02 May 2019 06:02 PM

Dear Valued Clients,

We would like to inform you that we are transitioning our phone lines to our new office. Thus, you may experience some temporary issues while trying to reach us via our hotline. If you are experiencing difficulties in contacting us during this transition period, you may also contact us through the following mediums:

Landline Numbers:
(02) 511-0528
(02) 709-8061
(02) 706-6144

Mobile Numbers:
Globe: +63(917) 569-7380
Smart: +63(908) 869-4069
Sun: +63(922) 330-8373

Helpdesk Ticketing
https://helpdesk.webfocus.ph/

Website
https://www.webfocus.ph/

For inquiries and latest updates:
info@webfocus.ph
newsletter@webfocus.ph

For billing concerns:
billing@webfocus.ph

For service-related concerns:
customercare@webfocus.ph
support@webfocus.ph

Thank you for your understanding and cooperation. Have a great day ahead!


Best regards,
Customer Support Team
Webfocus Solutions, Inc.


Read more »



Apr
30
WebFocus Advisory: No Business Operation on May 1, 2019 (Labor Day)
Posted by Customer Care on 30 April 2019 02:46 PM

Dear Valued Clients,

We would like to inform you that May 1, 2019 (Wednesday) has been declared as a Regular Holiday throughout the Philippines in observance of the Labor Day.

In accordance to this decree, we will not have our normal business operations on the said date. We will resume our business operations on Thursday, May 2, 2019.

The availability of our communication is vital to our business operations. Our on-call technical support will be available to ensure that your urgent concerns or queries will be attended.

If you have any questions, you may email us at support@webfocus.ph or create a ticket using https://helpdesk.webfocus.ph. You may also contact us through the following numbers:

Trunk line: +63(02) 706-5796
PLDT Wireless: +63(2) 806-5201
GLOBE Mobile: +63(917) 569-7380
SMART Mobile: +63(908) 869-4069
SUN Mobile: +63(922) 330-8373

Thank you for your continuous patronage and enjoy the holiday.

Best regards,
Customer Support Team
WebFocus Solutions, Inc.


Read more »