Dear Valued Clients,

Greetings from WebFocus Solutions, Inc.!

Our heartfelt best wishes for a wonderful Christmas and a blissful 2020! May this coming year be filled with beautiful memories that you and your family will always treasure.

In compliance with the declared official holidays in the Philippines, our company will have no business operations on the following dates:

December 24, 2019 (Tuesday) - Special Non-Working Holiday in observance of Christmas Eve.

December 25, 2019 (Wednesday) - Regular Holiday in observance of Christmas Day.

December 30, 2019 (Monday) - Regular Holiday in observance of Rizal Day.

December 31, 2019 (Tuesday) - Special Non-Working Holiday in observance of New Year's Eve.

January 1, 2020 (Wednesday) - Regular Holiday in observance of New Year's Day.

Normal business hours will resume on December 26, 2019 (Thursday) and January 2, 2020 (Thursday).

Since the availability of our communication is vital to our business operations, our on-call technical support will ensure that all urgent concerns or queries will be attended accordingly.

If you have any questions, please email us at support@webfocus.ph or create a ticket using https://helpdesk.webfocus.ph/. You may also contact us through the following numbers:

Landline Numbers:

(02) 8706-5796

(02) 8709-8061

(02) 8706-6144

(02) 8806-5201

Mobile Numbers:

Globe: +63(917) 569-7380

Smart: +63(908) 869-4069

Sun: +63(922) 330-8373

Website

https://www.webfocus.ph/

Thank you for your continuous support and enjoy the long weekend!

Best regards,

Customer Support Team

WebFocus Solutions, Inc.

Dear Valued Clients,

We would like to inform you that November 30, 2019 (Saturday) has been declared as a Regular Holiday in the Philippines in observance of the Bonifacio Day.

In accordance to this decree, we will not have business operations on the said date. Our on-call technical support will still be available on this day to ensure that your urgent concerns or queries will be attended. Normal business operations will resume on Monday, December 2, 2019.

If you have any questions, you may email us at support@webfocus.ph or create a ticket using https://helpdesk.webfocus.ph. You may also contact us through the following numbers:

Landline Numbers:

(02) 8706-5796

(02) 8709-8061

(02) 8706-6144

(02) 8806-5201

Mobile Numbers:

Globe: +63(917) 569-7380

Smart: +63(908) 869-4069

Sun: +63(922) 330-8373

Website

https://www.webfocus.ph/

Thank you for your continuous patronage and enjoy the holiday.

Best regards,

Customer Support Team

WebFocus Solutions, Inc.

Dear Valued Clients,

In compliance with National Telecommunications Commission (NTC) memorandum order No. 10–10–2017, telecommunication operators will extend the limit of all telephone numbers to eight (8) digits on October 6, 2019. The migration process will start early morning of October 6 from 12:01 AM until 5:00 AM.

In relation to this, please be informed that our new contact numbers will be as follows:

Hotlines:
(02) 8-706-6144
(02) 8-706-5796
(02) 8-706-6138
(02) 8-806-5201

Should you have any questions, please feel free to contact us.

Thank you for your understanding and usual cooperation.

Regards,
WebFocus Solutions, Inc.

Dear Valued Clients,

As part of our efforts to expedite the process of addressing your technical support requests, we request your authorized representative to log in using our online ticketing helpdesk starting today. This will also allow you to track your request status online more conveniently.

To register, please follow the following steps below:

1. Go to https://helpdesk.webfocus.ph/index.php?/Base/UserRegistration/Register
2. Enter your full name, email address, desired password, and the captcha to register.
3. To activate your account, go to the inbox of the registered email address and click the activation link.
4. Log in and submit your support request to https://helpdesk.webfocus.ph
5. Once you submit your ticket, you will receive an email that confirms we have received your message.

We appreciate your utmost cooperation as we continuously find ways to serve you better.

Should you have any questions, please feel free to contact us.

Thank you very much!
Cheers,
Customer Care Team
WebFocus Solutions, Inc.

Dear Valued Clients,

As part of our efforts to expedite the process in addressing your technical support requests, you must log it in using our online ticketing helpdesk starting today. It will also allow you to track your request status online more conveniently.

To register, please follow the following steps below:

1. Go to https://helpdesk.webfocus.ph/index.php?/Base/UserRegistration/Register
2. Enter your full name, email address, desired password, and the captcha to register.
3. To activate your account, go to the inbox of the registered email address and click the activation link.
4. Log in and submit your support request to https://helpdesk.webfocus.ph
5. Once you submit your ticket, you will receive an email that confirms we have received your message.

We appreciate your strict compliance as we continuously find ways to serve you better.

Should you have any questions, please feel free to contact us.

Thank you very much!

Cheers,
Customer Care Team
WebFocus Solutions, Inc.