RSS Feed
Latest Updates
Jul
30
WebFocus Advisory: Withholding Tax Transaction
Posted by Customer Care on 30 July 2021 03:22 PM

Dear Valued Clients,

 

 

In connection with the withholding tax transaction, we would like to remind you that our company address is Unit 907-909, 9th Floor, Antel Global Corporate Center, Julia Vargas Avenue, Ortigas Center, Pasig City, 1605.

 

 

We humbly request to change our office address in your financial records accordingly if it has not been changed from the previous one and send regularly the 2307 needed.

 

 

WebFocus Solutions, Inc. TIN is 217-226-950-000.

 

                                                              

 

Note: Please be advised also that the period covered in the BIR Form 2307 will be on the period that falls on the date of your payment to us. 

 

 

Attached herewith in this email is our updated certificate of registration from BIR for your reference. (BIR_2303_Webfocus.pdf)

 

 

Thank you very much for your understanding.

 

 

Best regards,

 

 

Customer Support Team

WebFocus Solutions, Inc.


Read more »



Jul
16
WebFocus Advisory: No Business Operation on July 20, 2021 (Eid’l Adha)
Posted by Customer Care on 16 July 2021 05:21 PM
Dear Valued Clients,
 
 
Greetings from WebFocus Solutions, Inc.!
 
 
In compliance to the Regular Holiday mandated by the Philippine Government for the observance of the Eid’l Adha " Feast of Sacrifice" on July 20, 2021 (Tuesday), our company will have no business operations on the said date and will resume on Wednesday, July 21, 2021.
 
 
Since the availability of our communication is vital to our business operations, our on-call technical support will ensure that all urgent concerns or queries will be attended accordingly.
 
 
If you have any questions, you may email us at support@webfocus.ph or create a ticket using https://helpdesk.webfocus.ph. You may also contact us through the following numbers:
 
 
PLDT Wireless: +63(2) 8806-5201
GLOBE Mobile: +63(917) 569-7380
SMART Mobile: +63(908) 869-4069
SUN Mobile: +63(922) 330-8373
 
 
Thank you for your continuous support and keep safe everyone!
 
 
Best regards,
 
 
Customer Support Team
WebFocus Solutions, Inc.

Read more »



Jul
15
WebFocus Advisory: Withholding Tax Transaction
Posted by Customer Care on 15 July 2021 10:41 AM

Dear Valued Clients,

 

 

In connection with the withholding tax transaction, we would like to remind you that our company address is Unit 907-909, 9th Floor, Antel Global Corporate Center, Julia Vargas Avenue, Ortigas Center, Pasig City, 1605.

 

 

We humbly request to change our office address in your financial records accordingly if it has not been changed from the previous one and send regularly the 2307 needed.

 

 

WebFocus Solutions, Inc. TIN is 217-226-950-000.

 

                                                            

 

 

Note: Please be advised also that the period covered in the BIR Form 2307 will be on the period that falls on the date of your payment to us. 

 

 

Attached herewith in this email is our updated certificate of registration from BIR for your reference. (BIR_2303_Webfocus.pdf)

 

 

Thank you very much for your understanding.

 

 

Best regards,

 

 

Customer Support Team

WebFocus Solutions, Inc.


Read more »



Jun
30
WebFocus Advisory: No Business Operation on July 02, 2021 (Pasig Day)
Posted by Customer Care on 30 June 2021 07:43 PM
Dear Valued Clients,
 
 
In compliance to the Special Non-Working Holiday mandated by the Philippine Government for the observance of the Pasig Day on July 02, 2021 (Friday), our company will have no business operations on the said date and will resume on Monday, July 05, 2021.
                 
                                                                                                                                                      
Since the availability of our communication is vital to our business operations, our on-call technical support will ensure that all urgent concerns or queries will be attended accordingly.
 
 
If you have any questions, you may email us at support@webfocus.ph or create a ticket using https://helpdesk.webfocus.ph. You may also contact us through the following numbers:
 
 
PLDT Wireless: +63(2) 8806-5201
GLOBE Mobile: +63(917) 569-7380
SMART Mobile: +63(908) 869-4069
SUN Mobile: +63(922) 330-8373
 
 
Thank you for your continuous support and keep safe everyone!
 
 
Best regards,
 
 
Customer Support Team
WebFocus Solutions, Inc.

Read more »



Jun
28
WebFocus Advisory
Posted by Customer Care on 28 June 2021 08:24 PM
Dear Valued Clients,
 
Good Day!
 
We would like to express our sincerest apology should you have encountered issues after the migration of your account. This letter is to provide you additional information on the recently hosting migration that we have performed. As per observation, we are encountering reported issues in sending emails with the following computers: 1. Computers with Operating System that is Windows 7 2. and are using Microsoft Outlook version 2007 to 2016 The issue encountered is due to unsecured encyrption being used by the above mention that prevents the server from allowing the SMTP connection. We have already adjusted the configuration on the new server to enable this connection. However, we will also need to modify the configuration on the computer also. 
 
With this in mind, we would like to ask that you create a ticket under the Helpdesk Ticketing portal (https://helpdesk.webfocus.ph) and allow us to connect to your computers to adjust the configuration settings remotely. Kindly install the Anydesk application on the computer that has encountered this issue and provide the Anydesk ID to fix the concern remotely.

 

You may also contact us through the following numbers:

 

PLDT Wireless: +63(2) 8806-5201

GLOBE Mobile: +63(917) 569-7380

SMART Mobile: +63(908) 869-4069

SUN Mobile: +63(922) 330-8373

 

Rest assured that we are trying our best to resolve the technical issues at the soonest possible time.
 
Thank you for your kind understanding.

 

Sincerely,

WebFocus Solutions, Inc.


Read more »